Activa Solutions

From WikiCover

Jump to: navigation, search

Activa Solutions provides quality management and performance improvement solutions for contact center operations in financial institutions, emergency services, public safety, and local government. It offers a consolidated suite of tools that enables contact centers to manage, monitor, record, assess, analyze, and improve the quality of their customer interactions for maximizing customer and employee satisfaction and retention. Activa's product portfolio also includes live agent coaching and support, automated customer surveys, and complete telephone infrastructures for both traditional and IP environments.

On August 17, 2007, CyberTech International acquired a majority share in the company, which is to be be renamed CyberTech UK within twelve months.

Website: http://www.activa.co.uk/

Name (required):

Comment:

Retrieved from "http://www.wikicover.com/Activa_Solutions"