Customer communications

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Announced June 26, 2007, Kingsway Financial Services is using the xPression software suite from Document Sciences to streamline forms generation and automate the production of personalized documents in real-time. Kingsway Financial Services has standardized its sales portal forms production on xPression and estimates that more than three million documents will be produced annually for its personal lines of business.

xPression is advanced customer communications management software that improves the customer experience through the production and delivery of highly personalized, interactive communications for print, email, and the Web. It has a service-oriented architecture and the ability to generate highly personalized complex documents on demand, in real-time.

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